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What happens now

The chart changed. Decisions still route to whoever used to make them.

What Atlas changes

The new model compared with how decisions and escalations actually move today.

What happens now

A role got harder, and the person in it looks like the problem.

What Atlas changes

The changed role separated from the person holding it.

What happens now

A decision moved to a new unit. The data and the mandate stayed behind.

What Atlas changes

Where the new model needs working patterns that do not exist yet.

Operating model.

How decisions really travel through the organisation, against how the chart says they should.